Effective Date: 8 June 2025
Website: https://shoppersarcade-outlet.store
Business Name: Shoppers Arcade
At Shoppers Arcade, customer satisfaction is our priority. We understand the importance of clarity when it comes to digital purchases. Please read our Refund & Return Policy carefully before placing an order.
30-Day Refund Eligibility
We offer refunds within 30 days of the original purchase date under the following conditions:
You must contact us within 30 days of your purchase to request a refund.
Refund requests must include your order ID, email address, and a valid reason for the request.
The software activation key must not have been redeemed.
Important: Activation Keys Are Non-Reversible
Due to the digital and non-returnable nature of license keys, once a key has been redeemed, we cannot issue a refund. License activations are final and permanent as they are linked to your Microsoft account or device.
We do not have the ability to deactivate or revoke a license key once it’s been used.
Non-Refundable Scenarios:
Activation key has already been redeemed
Customer no longer needs or wants the product
Incompatibility due to system requirements not being met (please check compatibility before purchase)
Purchase made in error but the product was delivered and/or activated
How to Request a Refund
To request a refund (within 30 days), please email us at:
support@shoppersarcade-outlet.store
Include the following:
Full Name
Order ID
Reason for Refund Request
Screenshot (if applicable) showing the key was not redeemed
Our team will respond within 24–48 business hours to review and process your request.
Contact Us
For any questions or concerns regarding refunds, please don’t hesitate to contact our support team.
Shoppers Arcade
Website: https://shoppersarcade-outlet.store
Email: support@shoppersarcade-outlet.store